DPH DEALER SHOWROOM TRAINING

Consumers feel good when they deal with knowledgeable sales people.

I have a glossary of terms that the clients will learn that will help them to ask questions of the consumers. Upon completion of the training, the showroom people will get a certificate of completion that they may display on their wall for their customers to see.

Through the many years of visiting DPH showrooms and observing and interacting with the sales staff it became clear that few had very little knowledge of plumbing.
 

My seminars start with the water going into the house to the waste coming out. There is so much that can be added to the orders that is in between those two points.

Thousands of dollars of products that may be suggested and potentially added to orders once the sales people learn about it. 

None of the discussions are brand specific. I am not sponsored by any manufacturers to mention their brands. My only goal is to make my client’s showroom THE destination of choice for buyers. 

Higher Income = Higher Profits (c)